Every monsoon downpour turns thousands of app-based delivery riders into reluctant frontline workers Salahuddin Ahmed Polash
Economy

Riders on the storm

Every downpour leaves Bangladesh's delivery riders with an impossible choice

Masum Billah

The rain had already drenched Abir Hossain by the time he stopped beneath the shallow concrete overhang of a building in western Agargaon. Water streamed from his jacket. His shoes were submerged in ankle-deep floodwater. 

With one hand he steadied his bicycle; with the other he tried to keep a customer's order dry. Around him, the street had disappeared beneath muddy water.

"Everything is soaked," he told Daily Waadaa, looking up at a sky that showed little sign of clearing. "It was a mistake to come out today."

But staying home was never much of a choice. "I don't come out for pleasure on a day like this," he said. "If I don't deliver, I don't earn."

That simple equation has become one of the defining realities of Bangladesh's rapidly expanding gig economy. Every monsoon downpour turns thousands of app-based delivery riders into reluctant frontline workers, navigating flooded roads so that the rest of the city can remain indoors.

Over the past week, relentless monsoon rain has lashed Bangladesh, triggering floods and landslides across several districts and leaving around 50 people dead. In Dhaka, the downpour has once again exposed the capital's chronic drainage failures. 

The Bangladesh Meteorological Department recorded 135 millimetres of rainfall in the 24 hours until 9am on Sunday. Roads in Mirpur, Mohammadpur, Dhanmondi and several other neighbourhoods went underwater, traffic slowed to a crawl and daily life ground to a halt.

Yet even as offices emptied and families ordered meals and groceries through their phones, delivery riders continued to weave through submerged streets, carrying the conveniences that modern urban life increasingly takes for granted.

Bangladesh's platform economy has expanded rapidly over the past decade, fuelled by smartphone adoption, digital payments and the rise of companies such as Foodpanda, Pathao and other app-based delivery services. 

Thousands of young men now earn their living delivering food, groceries, parcels and e-commerce purchases. The work offers flexibility and low barriers to entry, but it also transfers much of the financial risk onto workers themselves.

Unlike salaried employees, most riders earn only when they complete deliveries. There is no guaranteed daily wage, no paid leave, no sick pay and little protection against extreme weather. A flooded city, an illness or a damaged bicycle can instantly erase a day's income.

For Rakibul Islam, who delivers food by bicycle around Mirpur, Sunday's rain finally proved too dangerous.

"There has been constant rain for days and I've been working through it," he told Waadaa. "But today I couldn't even dare to go out. The whole area where I live was under water. There was no point risking my safety."

The paradox of the gig economy becomes most visible during extreme weather

Cycling through floodwater is physically punishing, he said. Pedalling becomes heavier. Hidden potholes and open drains disappear beneath murky water. Every journey takes longer, increasing the pressure to complete enough deliveries before the day ends.

Yet choosing safety carries its own penalty.

"My family depends on me," Rakibul said. "I know I'm not working today, and that means I won't earn anything at all. It's not easy."

The paradox of the gig economy becomes most visible during extreme weather. Heavy rain often increases demand for home deliveries as customers avoid venturing outside. But the very conditions that generate more orders also make those deliveries slower, riskier and more physically demanding.

For customers, a rainstorm may mean tapping an app instead of walking to a restaurant. For riders, it means navigating streets where motorcycles stall, bicycles skid and waist-deep water can conceal broken roads or uncovered manholes.

The situation was no different for Shanto, a Pathao Courier rider.

By midday, he remained stranded inside the company's Green Road office because nearby streets had become impassable.

"The roads are completely under water," he said over the phone. "I still haven't been able to leave."

By then, nearly half the working day had already slipped away. "Even now, I don't know if I'll be able to go out and make deliveries today," he said.

For riders paid by completed orders rather than hours worked, lost time is often indistinguishable from lost wages.

Afsar, another bicycle delivery rider based in Bosila, had already reached his limit.

After several consecutive days of working in heavy rain, he fell ill and stopped riding altogether.

He said the difficulties begin long before reaching customers. Parcels become wet despite repeated efforts to shield them. Flooded roads turn short trips into exhausting journeys. Many apartment buildings still require riders to leave deliveries at the gate, exposing food and parcels to rain or theft before customers collect them.

"Sometimes the goods get damaged," he said. "We get soaked and eventually fall sick."

Afsar supports his wife and two young children through delivery work. Missing a day means losing between 800 and 1,000 taka after expenses, money his family can scarcely afford to forgo.

He paused before summing up the dilemma that shadows every monsoon shift.

"No work means no earning," he said. "But if we keep working in weather like this, we end up getting sick. Either way, we suffer."

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